Refund policy

Except with respect to the Warranty Policy, customers may only return Products under the following terms & conditons:

1) Except with respect to OdneFill®, the return of Products will be accepted by Odne if the Product is delivered to Odne (at the appropriate address herein referenced) within thirty (30) days after delivery to you and if the Products are otherwise returned in their original undamaged, unmarked, and unopened package with all factory seals intact (and the applicable Return Request Number). Except in respect of the Warranty Policy, Odne will not accept any other returns. Odne will not accept returns of OdneFill®. Shipping charges for all returns are paid by the customer/you. We recommend that you return packages via a traceable method as we will not accept returns of Products lost in transit.

2) All returned Products will be subject to inspection to ensure compliance with this Return Policy.

3) If a return is accepted under this Return Policy, Odne will provide a full credit of the purchase price (excluding taxes) for the Product, which may only be used on other Products and may be subject to expiration. YOU ARE NOT ENTITLED TO ANY OTHER AMOUNTS RELATING TO THE RETURN OF ANY PRODUCTS UNDER THIS RETURN POLICY.

4) With respect to all returns, you must contact your account representative or the Odne service department to obtain a Return Request Number. The Return Request form must be placed in the package with the Product to be returned. NO PRODUCTS WILL BE ACCEPTED FOR RETURN WITHOUT THE APPLICABLE RETURN REQUEST NUMBER. All returns under this Return Policy must also be accompanied by a dated proof of purchase receipt.

5) Unless you are otherwise instructed by Odne in writing, all returns must be sent to Odne, c/o Jeff Durrbeck, 3321 Discovery Court, Broomfield CO 80023.